Reset User Password

Q: Reset a User Password

Go to Tools > Security Administration > Reset User PasswordSelect the user whose password needs to be resetClick OKThe Security Administrator must type their Sevocity password in the Enter administrator password fieldType a temporary password in the Enter user's new password fieldPassword must adhere to the minimum requirements created in Security SettingsPassword is case sensitiveRe-type the temporary password in the Confirm user's new password fieldClick Save or click Save and Reset to reset another user's password Note When the user logs in to Sevocity with the temporary password, they will be required to create a new, secure password

Updated June 8, 2026 1 minute read

Security Administrators are the only users who can reset a Sevocity login password for another clinic user.

Reset a User Password

Go to Tools > Security Administration > Reset User Password
Select the user whose password needs to be reset
Click OK
The Security Administrator must type their Sevocity password in the Enter administrator password field
Type a temporary password in the Enter user’s new password field
1. Password must adhere to the minimum requirements created in Security Settings
2. Password is case sensitive
Re-type the temporary password in the Confirm user’s new password field
Click Save or click Save and Reset to reset another user’s password

Note

When the user logs in to Sevocity with the temporary password, they will be required to create a new, secure password