Help Menu

Updated September 11, 2026 1 minute read

The Help Menu contains links to Sevocity support resources.

Latest Release Notes: opens the latest Release Notes page with the latest updates in features and functionality

Customer News/System Status: external link to Sevocity’s Customer News page with System Status, important news, and more

Sevocity Online Help: external link to Sevocity’s Online Help site

Join a Remote Support Session: opens an external link to a remote support tool. Remote support sessions can only be initiated by Sevocity Support. A link to this tool is also available when clicking on the Sevocity Login Screen

Product Idea: external link to Sevocity’s Product Idea Submission page

Clear Cache: tool used to troubleshoot issues with the medication portal

Speed Test: external link to an internet speed test to assess local internet performance

Show Console: opens the console display window that contains a system log file. The information in a user’s console may be requested by Sevocity Support when working to resolve a system issue

About: displays system and local machine information