The Password Reset Report displays a list of users who had their password reset.
Run the Password Reset Report
- From the Reporting Tool, go to Reports > Password Reset
- Select a User or leave defaulted to All users
- Selecting a User filters the report to display passwords reset by the selected user
- Populate Date From and Date To fields to specify the date range for the password reset
- Click Create Report
Note
Reports with an extensive amount of data are unable to be generated as a PDF and will require the user to export the report to view the data.
Report Display
The Password Reset report will display the Username of the user whose password was reset, the User who reset the password, Date and Time of the password reset, Internal IP Address and External IP Address of the computer from which the password was reset, and Success of the reset.
Export Report Data
Generated report data can be exported and saved outside of Sevocity to a destination selected by the user, such as a network drive or local machine.
- From the report, click Export
- Select a location to save the file and type a File Name
- Click Save
The data will be saved as a comma delimited file (.csv)
Click OK to acknowledge the export is complete
Why is the Export Button Disabled?
The Export button becomes enabled only if there is data in the generated report.
