To be included in the denominator: Patient must be seen by the EC during the performance period

To be included in the numerator: Patient or patient-authorized representative must be enrolled in the patient portal prior to the patient’s first visit during the performance period AND The patient or patient-authorized representative must be provided instructions to access the patient’s health information from the patient portal using a third-party application prior to the patient’s first visit during the performance period AND Encounter in which patient was seen must be finalized by the EC within 4 business days of the visit date Patient Portal Enrollment To enroll a patient or patient-authorized representative in the patient portal, go to Tools > Patient Portal > Add Patient/AlternatePrior to creating a patient portal account for a patient-authorized representative, the representative must be added as an alternate contact in the patient’s chart. To add a patient-authorized representative as an alternate contact, go to Chart > Demographics > Contacts > Alternate > UpdateThe Patient Portal Access checkbox must be selected to authorize portal access for the representative For patients or patient-authorized representatives already enrolled in the patient portal, no additional action is required. Provide Portal API Access Information The API access information can be printed and given directly to the portal account holder or sent to a patient's portal account. Print Portal API Access Information Go to Tools > Patient Portal > Patient QR Code > PrintEnter patient search criteria and click SearchSelect patient and click OKInstructions will be generated as a PDFProvide this document to the portal account holder Send API Access Information to the Portal Go to Tools > Patient Portal > Patient QR Code > Send to PortalEnter patient search criteria and click SearchSelect patient and click OKClick OK to acknowledge the API access information was sent to the portal A record of the QR code transmission to the portal is stored as a Portal Message encounter type and can be viewed in the Past Encounters tab of the patient chart. Warning The QR code on the API access instruction sheet is unique per patient and cannot be duplicated or shared among different patient portal accounts

Provide Patients Electronic Access to Their Health Information

Updated June 8, 2026 3 minute read

Measure: For at least one unique patient seen by the MIPS EC: (1) The patient (or the patient-authorized representative) is provided timely access to view online, download, and transmit his or her health information; and (2) The MIPS eligible clinician ensures the patient’s health information is available for the patient (or patient-authorized representative) to access using any application of their choice that is configured to meet the technical specifications of the Application Programing Interface (API) in the MIPS eligible clinician’s CEHRT.
Denominator	The number of unique patients seen by the MIPS eligible clinician during the performance period.
Numerator	The number of patients in the denominator (or patient authorized representative) who are provided timely access to health information to view online, download, and transmit to a third party and to access using an application of their choice that is configured meet the technical specifications of the API in the MIPS eligible clinician’s CEHRT.

Denominator

To be included in the denominator:

Patient must be seen by the EC during the performance period

Numerator

To be included in the numerator:

Patient or patient-authorized representative must be enrolled in the patient portal prior to the patient’s first visit during the performance period

AND

The patient or patient-authorized representative must be provided instructions to access the patient’s health information from the patient portal using a third-party application prior to the patient’s first visit during the performance period

AND

Encounter in which patient was seen must be finalized by the EC within 4 business days of the visit date

Patient Portal Enrollment

To enroll a patient or patient-authorized representative in the patient portal, go to Tools > Patient Portal > Add Patient/Alternate
- Prior to creating a patient portal account for a patient-authorized representative, the representative must be added as an alternate contact in the patient’s chart. To add a patient-authorized representative as an alternate contact, go to Chart > Demographics > Contacts > Alternate > Update
- The Patient Portal Access checkbox must be selected to authorize portal access for the representative

For patients or patient-authorized representatives already enrolled in the patient portal, no additional action is required.

Provide Portal API Access Information

The API access information can be printed and given directly to the portal account holder or sent to a patient’s portal account.

Print Portal API Access Information

Go to Tools > Patient Portal > Patient QR Code > Print
Enter patient search criteria and click Search
Select patient and click OK
Instructions will be generated as a PDF
1. Provide this document to the portal account holder

Send API Access Information to the Portal

Go to Tools > Patient Portal > Patient QR Code > Send to Portal
Enter patient search criteria and click Search
Select patient and click OK
Click OK to acknowledge the API access information was sent to the portal

A record of the QR code transmission to the portal is stored as a Portal Message encounter type and can be viewed in the Past Encounters tab of the patient chart.

Warning

The QR code on the API access instruction sheet is unique per patient and cannot be duplicated or shared among different patient portal accounts

Additional Information

Patient portal account must be active prior to the finalization of the patient’s first encounter during the performance period.
The steps to provide instructions to access the patient’s health information from the patient portal using a third party application must occur prior to the finalization of the patient’s first encounter during the performance period.
In Sevocity, 4 business days is calculated based on business days (Monday – Friday) and does not include weekend days (Saturday – Sunday).
Patients seen more than once during the performance period will only count once toward the measure.
- For ECs reporting as a group, a patient seen by more than one EC in the group will only count once toward the measure.
If a patient is seen more than once during the performance period, the patient must meet the numerator conditions during their first visit and all subsequent visits during the performance period to remain in the numerator.
- Patients who meet the numerator during their first visit but fail to meet the numerator during their second or subsequent visits during the performance period will be removed from the numerator.
- Patient who do not meet the numerator during their first visit are not eligible to meet the numerator during any subsequent visits during the performance period.

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