Merge Duplicate Charts

Merge Duplicate Charts combines all the clinical data from both charts into one chart for the patient. If more than one chart exists for the same patient, it may be necessary to merge the charts.

Sevocity Best Practice

The Merge Duplicate Charts tool is designed to be used for corrective action only. Merge Duplicate Chart should not be used as part of a standard workflow.

Merging Guidelines

Prior to beginning the merge process, the following information should be reviewed to determine if the charts are eligible for merging.

Charts can only be merged if both charts contain any of the following clinical information:

  • Past Encounters

  • Flowsheets

  • Referrals

  • Implantable Devices

Charts cannot be merged if any of these conditions exist:

  • Patients have different dates of birth

  • One or both patients have an open encounter at the time of the merge

  • One or both patients are OB patients

  • One or both charts are empty

  • One or both charts contain only e-Labs or imported documents

Merge Duplicate Charts

The process of merging charts adds all of the Encounters, Imported Documents, Flowsheets, Referrals, and Implantable Devices from the designated Merge Chart to the designated Keep Chart.

Warning

Merging charts is a permanent action. Once two charts are merged, the action cannot be undone.

Note

Patient Portal Accounts are removed upon merging charts. If one or both of the charts have a patient portal account, a new account will need to be created for the patient following the merge.

To merge two duplicate patient charts:

  1. Go to Tools > Administration > Merge Duplicate Charts

  2. Click Select Patient Charts to Merge

  3. Search for the first patient chart to be merged

  4. Select the patient from the results list and click Add To List

  5. Click Clear Fields from the search criteria section

  6. Search for the second patient chart to be merged

  7. Select the patient from the results list and click Add To List

  8. Click OK

  9. Review the selected patients’ demographic information to ensure the correct patients have been chosen

    1. Any differences in demographics will be highlighted

  10. Select Keep these demographics for the chart demographics that will be retained

  11. Click Next

  12. Review the Encounters from the chart that will be kept and from the chart that will be merged

    1. Optional: Select an encounter and click View to view the item

  13. Click Next

  14. Review the Imported Documents from the chart that will be kept and from the chart that will be merged

    1. Optional: Select an imported document and click View to view the item

  15. Click Next

  16. Review the Flowsheets from the chart that will be kept and from the chart that will be merged

    1. Optional: Select a flowsheet and click View to view the item

  17. Click Next

  18. Review the Referrals from the chart that will be kept and from the chart that will be merged

    1. Optional: Select a referral and click View to view the item

  19. Click Next

  20. Review the Implantable Devices from the chart that will be kept and from the chart that will be merged

    1. Optional: Select an implantable device and click View to view the item

  21. Review the Chart Alerts from the chart that will be kept and from the chart that will be merged

    1. Optional: Select a chart alert and click View to view the item

  22. Review the CDS – Custom and Overridden from the chart that will be kept and from the chart that will be merged

    1. Optional: Select a CDS and click View to view the item

  23. Review the total number of Encounters, Imported Documents, Flowsheets, Referrals, Implantable Devices, Chart Alerts, and CDS that will result from the chart merge

Once merged, the original charts will no longer be accessible, only the newly merged chart

  1. Click Finish to merge the charts

To access the newly merged, chart, go to Active Charts on the Desktop and click Pull/Create Chart to search for the patient.

What’s Next?

Not all duplicate charts are eligible to be merged. For guidance on reconciling duplicate charts when the charts do not meet the merging requirements, see Duplicate Chart Resolution Guidelines