Provide Patients Electronic Access to Their Health Information

To be included in the denominator:

• Patient must be seen by the EC during the performance period

To be included in the numerator:

• Patient or patient-authorized representative must be enrolled in the patient portal prior to the patient’s first visit during the performance period

AND

• Encounter in which patient was seen must be finalized by the EC within 4 business days of the visit date

Patient Portal Enrollment

• To enroll a patient or patient-authorized representative in the patient portal, go to Tools > Patient Portal > Add Patient/Alternate
  • Prior to creating a patient portal account for a patient-authorized representative, the representative must be added as an alternate contact in the patient’s chart. To add a patient-authorized representative as an alternate contact, go to Chart > Demographics > Contacts > Alternate > Update
  • The Patient Portal Access checkbox must be selected to authorize portal access for the representative

For patients or patient-authorized representatives already enrolled in the patient portal, no additional action is required.

• Patient portal account must be active prior to the finalization of the patient’s first encounter during the performance period.
• In Sevocity, 4 business days is calculated based on business days (Monday – Friday) and does not include weekend days (Saturday – Sunday).
• Patients seen more than once during the performance period will only count once toward the measure.
  • For ECs reporting as a group, a patient seen by more than one EC in the group will only count once toward the measure.
• If a patient is seen more than once during the performance period, the patient must meet the numerator conditions during their first visit and all subsequent visits during the performance period to remain in the numerator.
  • Patients who meet the numerator during their first visit but fail to meet the numerator during their second or subsequent visits during the performance period will be removed from the numerator.
  • Patient who do not meet the numerator during their first visit are not eligible to meet the numerator during any subsequent visits during the performance period.