Patient Use of the Portal
A patient's level of engagement with the patient portal is dependent on their ability to log in to and navigate through the portal. After enrolling a patient in the portal, clinic staff are encouraged to explain the features and benefits of the portal to the patient. Clinic staff may also assist the patient with logging in to the portal for the first time.
Tip
Create a patient portal account for a test patient to allow the clinic staff to familiarize themselves with the features available to patients
Portal User Guide for Patients
The clinic should provide patients with a copy of the patient-specific guide for using the patient portal. Download the guide here.
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